Our Web Enabled Texting connects customers to your business. As a text message comes in from your website you are notified via email. Through our gateway you can respond directly to the customer via text just by replying to the email notification!
Leverage your existing investments. Route these email notifications however you'd like. Have a BDC, no problem. Have a third party company, perfect. Want to use your sales staff, go for it! Our email notifications can be sent to as many people as needed, ensuring the best response rate and customer satisfaction.
Set your Tags and individual buckets to create your own routing. Sales related texts go to sales team, Customer Service related texts can go to customer services, Service related texts can go to service teams!