Privacy Policy

Individually Identifiable Information

Textstr LLC recognizes that the growth of online services, including Internet services, has created many privacy concerns, particularly for consumers.

These concerns focus on protecting "individually identifiable" information that an individual or customer reasonably expects to be kept private. As the term suggests, individually identifiable information is information that can be associated with a specific individual or entity, such as name, address, telephone number, e-mail address and/or information about online activities directly linked to them.

It is common practice and often a necessity for companies, governments or other organizations to collect individually identifiable information in order to conduct business and offer services. For example, a telecommunications provider may collect individually identifiable information in the course of billing and providing telephone service to a customer. Some activities on the Internet follow very familiar patterns. Consumers signing up for an Internet access service are usually asked to provide information that is typical when the consumer orders a product or service. Similarly, business Web sites may ask visitors to supply information about themselves, particularly when information, services or merchandise are requested, but often simply to be able to better target the company's services to the customer's interests and requirements.

Informed Choice

Textstr LLC has developed the following online privacy policy to protect individually identifiable information. This policy covers Textstr LLC and its subsidiaries and applies to all individually identifiable information that Textstr LLC obtains when a customer registers for or uses a Textstr LLC online service, including visiting Textstr LLC owned and controlled Web sites. Textstr LLC will continue to protect customer information derived from its Online services consistent with federal regulations.

Textstr LLC protects online individually identifiable information as follows:

Disclosure

Textstr LLC will not sell, trade or disclose to third parties any individually identifiable information derived from the registration for or use of a Textstr LLC online service without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case of imminent physical harm to the customer or others). When Textstr LLC uses other agents, contractors or companies to perform services on its behalf, Textstr LLC will ensure that the company protects your individually identifiable information consistent with this policy. If Textstr LLC includes your name and any other individually identifiable information in a directory that Textstr LLC creates from information we receive as an online service provider, the company will give you the opportunity to have your information excluded from that directory. Business directories that Textstr LLC creates may, however, contain similar information obtained from other sources

Collection and Use

Textstr LLC will collect and use individually identifiable information for billing purposes, to anticipate and resolve problems with your service, or to create and inform you of products and services that better meet your needs. This means that Textstr LLC may use your individually identifiable information to market new services to you that we think will be of interest to you, but we will not disclose your individually identifiable information to third parties who want to market products to you.

Customer Choice

A customer may choose not to receive direct marketing communications from Textstr LLC in connection with Textstr LLC online services. Upon such choice, Textstr LLC (a) will not contact that customer directly with marketing messages about Textstr LLC online services, and (b) will not use individually identifiable information obtained from that customer's registration for use of an online service to contact that customer with marketing messages about any Textstr LLC products or services. A customer may choose not to receive such messages by e-mail, by mail or by telephone. For information and instructions about how to make this choice ask us at https://app.textstr.com/contact.

Individually identifiable information that a visitor volunteers at one of the Textstr LLC Web sites to order Textstr LLC services other than online services will be protected just as if the information had been provided under more traditional ways of ordering that service.

Collection of usage data

Textstr LLC servers automatically gather information about which sites customers visit on the Internet and which pages are visited within a Textstr LLC Web site. The company does not use that information except in the aggregate.

Security

Textstr LLC has implemented technology and security features and strict policy guidelines to safeguard the privacy of your individually identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.

E-mail Contents

The company will not read or disclose to third parties private e-mail communications that are transmitted using Textstr LLC services except as required to operate the service or as otherwise authorized by law.

Improper Conduct

Textstr LLC may use individually identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Account Information

Textstr LLC honors requests from customers for account information, such as name, address, or billing information, and will correct any such information that is inaccurate. Customers may verify that appropriate corrections have been made.

Customer Concerns

If you are a consumer with concerns about the Textstr LLC online privacy policy or its implementation, you may contact us at https://app.textstr.com/contact.

Changes in Practices

Textstr LLC will keep this policy current and will inform you of any changes that we make.